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Delivery & Returns

Delivery & Returns

Past Perfect is based in the UK.  We aim to provide next day delivery for all orders to the UK mainland. All of our CD titles are always in stock so we are able to process orders received before 2.30pm and despatch them the same day.

Our orders are generally sent by Royal Mail using first class post.

UK Postage Costs:

  • For orders under £20 we normally charge just £2.95 postage. Current offer is for FREE UK delivery for orders over £20.

For orders that need to be rushed with a priority service, please contact office@pastperfect.com and we will provide you with the most competitive quote we can find.

Please note that we have had to make the following business decision regarding sending CDs outside of the UK:
Due to the increased degree of administrative know-how and the lack of support from a trusted delivery partner, we can now only post CDs within the UK.
We are still happy to ship orders for the Preloaded USB drive and Media Card anywhere in the World. Please email office@pastperfect.com with your order details.
Instant Downloads are available for anyone to purchase globally.

Priority Delivery

RETURNS

RETURNS

We very much hope you will be delighted with your Past Perfect purchase. But if it wasn’t what you expected or you are unhappy with it in any way, we offer a no-quibble money-back guarantee.

If you are not completely satisfied with any item(s) purchased from our site we will be happy to exchange the goods or provide you with a full refund.

In the unlikely event that you are disappointed with your CD, or you have made a mistake, simply email us to arrange an exchange or refund. Any Customs fees cannot be refunded.

Customer satisfaction is our top priority so if you have any questions, please don’t hesitate to call a member of the team on +44 (0)1869 325052 or email office@pastperfect.com and we will do whatever we can to assist.

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