Delivery & Returns

Delivery & Returns

Past Perfect is based in the UK.  We aim to provide next day delivery for all orders to the UK mainland. All of our CD titles are always in stock so we are able to process orders received before 2.30pm and despatch them the same day.

Our orders are generally sent by Royal Mail using first class post.

Postage Costs:

  • For orders under £30 we charge £2.75 postage to UK mainland
  • For orders over £30 we offer FREE UK mainland delivery

Our vintage music touches people all over the world so we have many customers outside of the UK.

We can deliver worldwide and all international orders (anywhere outside of the UK) are generally sent by Royal Mail Airmail.

We aim for delivery within 3-5 working days to Europe, and delivery within 6-10 for the Rest Of The World

Postage Costs:

Orders shipped  everywhere outside of the UK incur a shipping cost of £4.75

For orders that need to be rushed with a priority service, please contact office@pastperfect.com and we will provide you with the most competitive quote we can find.

The shipping price does not include customs fees, which are the responsibility of the customer.

International Delivery

RETURNS

RETURNS

We very much hope you will be delighted with your Past Perfect purchase. But if it wasn’t what you expected or you are unhappy with it in any way, we offer a no-quibble money-back guarantee.

If you are not completely satisfied with any item(s) purchased from our site we will be happy to exchange the goods or provide you with a full refund.

In the unlikely event that you are disappointed with your CD, or you have made a mistake, simply email us to arrange an exchange or refund.

Customer satisfaction is our top priority so if you have any questions, please don’t hesitate to call a member of the team on +44 (0)1869 325052 or email office@pastperfect.com and we will do whatever we can to assist.

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